RETURNS AND REFUNDS POLICY
15 days after they are made, all web purchases are FINAL. AFROPIAN will not be held responsible for shipping charges on returned items. Please note all jewelry purchases are FINAL. To immediately cancel or change your order after submission, please contact customer service within 24 hours at [email protected]
The following payments are accepted:
- Credit card
- Debit card
You can pay by Visa, Mastercard, American Express and Paypal. Payment
is debited from your card once you place the order.
You can choose to pay with credit card or your already
registered PayPal account.
You have the right to cancel your purchase (outside of jewelry) and receive a full refund provided you notify us in writing and you are exercising this right of cancellation no later than seven working days (i.e. excluding weekends and bank holidays) beginning with the day after you received your goods.
To exercise this right of cancellation: Contact us by email at [email protected]
Follow the returns instructions as laid out in the Returns and exchanges section of this site.
Please note that if you fail to take reasonable care of returned goods or fail to return the goods to us, we will be entitled to make a claim against you for any losses which we suffer.
If your goods are faulty or do not meet the description given on the site, we will refund the value of your order for those goods, from any category. For more information on how to return goods to us please refer to the Return Policy section of the site.
We recommend that returned goods be sent via insured, traceable delivery for your protection.
Please note that you do not have a cancellation right with regards to customized products.
International Standard (5-14 business days)
Shipping cost is included in the price of our products.